Stockwell Elastomerics Status – COVID-19
Statement to Customers and Suppliers about Stockwell Elastomerics Status Re: COVID-19
Updated: October 9, 2020
COVID-19 continues to impact Stockwell and the business world in general. We closely monitor the news about COVID-19 and the associated guidance from the Center for Disease Control (CDC), state and local governments. Stockwell Elastomerics has operated continuously throughout the pandemic. Initially, as a life sustaining business, our focus was to provide immediate support to manufacturers of respirators, airflow and ventilation equipment, blood analyzers, analytical instrumentation, and related medical equipment and devices critically needed by those battling COVID-19 on a daily basis.
The health of our employees has been a top priority and we moved through various operational scenarios to keep everyone healthy and safe. We returned to full production staffing levels at the end of May and, by the end of June, most of our office personnel had returned to work. We implemented workplace protocols that exceed (in most cases) those issued by the state and federal experts. These precautions minimize the risk of transmission as well as the potential for work disruption. We will keep these in place into 2021.
The demand for COVID-19 related components has continued as the country experiences regional challenges with surging virus infections. We have increased operational staffing levels to support efforts to meet the COVID-19 demand and work on reducing the backlog of open orders that trended up as we focused on COVID needs. We ask for your continued patience as we work toward returning to the service levels that you have come to expect. Please continue to contact us with urgent needs.
We are proud that we have had the opportunity to support our customers that are directly involved with the COVID-19 battle. They will continue to be a high priority. Stockwell Elastomerics’ strategic vendor partners are aligned with us in our support for COVID-19 applications and have responded positively to urgent materials needs.
Please continue to connect with our technical sales, application engineers and customer service personnel as needed for your routine and development needs. Our teams have maintained a high level of responsiveness and support by maximizing the use of email, phone and video conferencing.
As schools, cities and workplaces re-open, we expect this situation will continue to evolve. Stockwell will be vigilant with our protocols so that we can continue to support the needs of our customers without interruption. We will keep you updated as circumstances change. Once again, we want to thank you for providing us with the opportunity to serve you!
William B. Stockwell
President, Stockwell Elastomerics
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